Items are shipped within 24 hours from the time the order is placed, unless something is not in stock.

When your order is shipped, you will receive a tracking number via email, which you can use on the courier's website to track your package

Once you have completed your order, you will receive an email that will confirm the process has been completed successfully.

You can send us the product with the tag, receipt of purchase, as well as the completed return form in a box with Geniki Tachidromiki Courier with receiver's charge (GeniaCollection).

You can also call us at 210-689-0636 and we can help you find exactly what you need and in the perfect size.

In the event where you face any challenges or issues with your order, you can call us at 210-689-0636, email us at info@geniacollection.gr, or message us on social media.